At Honolulu Tutoring we are fully committed to protecting the young people we work with


Our child safety policy:

For the sake of this policy we define a child as anyone under the age of 18.

 We want children to be safe, happy and empowered. We support and respect all children, as well as our tutors and staff.

We are committed to the safety, participation and empowerment of all children.

We have zero tolerance of child abuse, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.

We have legal and moral obligations to contact authorities when we are worried about a child’s safety. Honolulu Tutoring is a mandatory reporting agency which requires us to report all potential breaches of our child safe policy to the relevant authorities, regardless of their severity.

Honolulu Tutoring is committed to preventing child abuse and identifying risks early, and removing and reducing these risks. We recognize child abuse can come in a range of forms, including physical abuse, sexual abuse, psychological/emotional abuse and neglect.

Honolulu Tutoring has comprehensive human resources and hiring practices for all staff and tutors to ensure they adhere to our child safe policy.

Honolulu Tutoring is committed to regularly training and educating our staff and tutors on child abuse risks. We support and respect all children, as well as our staff and tutors. We are committed to the inclusion of children from minority groups and children with disabilities.

We have specific policies, procedures and training in place that support our leadership team, staff and tutors to achieve these commitments.

In addition to our stringent hiring process and background checks for all of our tutors, we require that no child be left alone with their tutor. All lessons should take place in a common area where constant parental presence is maintained. This ensures a safe learning environment for the children we work with.

If you believe a child is at immediate risk of abuse phone 911.

This policy is intended to empower children who are vital and active participants in our organization. We involve them when making decisions, especially about matters that directly affect them. We listen to their views and respect what they have to say.

We promote diversity and tolerance at Honolulu Tutoring, and people from all walks of life and cultural backgrounds are welcome. In particular we:

  • promote the cultural safety, participation and empowerment of Native Hawaiian children
  • promote the cultural safety, participation and empowerment of children from culturally and/or linguistically diverse backgrounds
  • ensure that children with a disability are safe and can participate

This policy guides our staff and tutors on how to behave with children in our organization.

All of our staff and tutors must agree to abide by our code of conduct which specifies the standards of conduct required when working with children. Our code of conduct is publicly available on our website and is a required training module for our tutors. All staff and tutors, as well as children and their families, are encouraged to contribute to the development of the code of conduct and get in touch if they see any need for changes or improvement.

Training and education is important to ensure that everyone at Honolulu Tutoring understands that child safety is everyone’s responsibility

Honolulu Tutoring’s culture aims for all staff and tutors (in addition to parents/carers and children) to feel confident and comfortable in discussing any allegations of child abuse or child safety concerns. We train our staff to identify, assess, and minimize risks of child abuse and to detect potential signs of child abuse.

We also support our staff and tutors through ongoing supervision and training to understand how their actions can influence the young people they work with and acknowledge when a relationship with a child may become inappropriate.

New employees and tutors will be supervised regularly to ensure they understand our organization’s commitment to child safety and that everyone has a role to play in protecting children from abuse, as well as checking that their behavior towards children is safe and appropriate (please refer to the code of conduct to understand appropriate behavior further). Any inappropriate behavior will be reported through appropriate channels, including the Department of Human Services and HPD, depending on the severity and urgency of the matter.

We take all reasonable steps to hire skilled people to work with our children. We develop selection criteria and advertisements which clearly demonstrate our commitment to child safety and an awareness of our social and legislative responsibilities. Honolulu Tutoring understands that when recruiting staff and tutors we have ethical as well as legislative obligations.

We carry out reference checks and police record checks to ensure that we are recruiting the right people. Police record checks would be used only for the purposes of recruitment and are discarded after the recruitment process is complete.

If during the recruitment process a person’s records indicate a criminal history then the person will be given the opportunity to provide further information and context.

The safety and wellbeing of children is our primary concern. We are also fair and just to personnel. The decisions we make when recruiting, assessing incidents, and undertaking disciplinary action will always be thorough, transparent, and based on evidence.

We record all allegations of abuse and safety concerns using our incident reporting form, including investigation updates. All records are securely stored. If an allegation of abuse or a safety concern is raised, we provide updates to children and families on progress and any actions we as an organization take.

All personal information considered or recorded will respect the privacy of the individuals involved, whether they be staff, tutors, parents or children, unless there is a risk to someone’s safety. We have safeguards and practices in place to ensure any personal information is protected. Everyone is entitled to know how this information is recorded, what will be done with it, and who will have access to it.

All staff, tutors, volunteers and directors of Honolulu Tutoring are required to observe child safe principles and expectations for appropriate behavior towards and in the company of children, as noted below.

All personnel of Honolulu Tutoring are responsible for supporting the safety, participation, wellbeing and empowerment of children by:

  • adhering to Honolulu Tutoring’s child safe policy at all times / upholding Honolulu Tutoring’s statement of commitment to child safety at all time
  • taking all reasonable steps to protect children from abuse
  • treating everyone with respect
  • listening and responding to the views and concerns of children, particularly if they are telling you that they or another child has been abused and/or are worried about their safety or the safety of another
  • promoting the cultural safety, participation and empowerment of Native Hawaiian children
  • promoting the cultural safety, participation and empowerment of children with culturally and/or linguistically diverse backgrounds (for example, by having a zero tolerance of discrimination)
  • promoting the safety, participation and empowerment of children with a disability (for example, during personal care activities)
  • ensuring as far as practicable that tutors are not left alone with a child
  • reporting any allegations of child abuse to Honolulu Tutoring’s Child Safety Officers, and ensure any allegation is reported to the police or child protection
  • reporting any child safety concerns to Honolulu Tutoring’s Child Safety Officers
  • if an allegation of child abuse is made, ensure as quickly as possible that the child(ren) are safe
  • encouraging children to ‘have a say’ and participate in all relevant organizational activities where possible, especially on issues that are important to

Tutors and volunteers must not:

  • develop any ‘special’ relationships with children that could be seen as favoritism (for example, the offering of gifts or special treatment for specific children)
  • have physical contact
  • Conduct sessions out of line of sight of a parent/guardian or in a closed off room
  • put children at risk of abuse (for example, by locking doors)
  • do things of a personal nature that a child can do for themselves, such as toileting or changing clothes
  • engage in open discussions of a mature or adult nature in the presence of children (for example, personal social activities)
  • use inappropriate language or anything sexualized in nature in the presence of children
  • express personal views on cultures, race or sexuality in the presence of children
  • discriminate against any child, including because of culture, race, ethnicity or disability
  • have contact with a child or their family outside of our organization without our child safety officer’s knowledge and/or consent (for example, catching up for coffee). Accidental contact, such as seeing people in the street, is not considered intentional.
  • have any online contact with a child or their family (unless necessary, for example emailing parents or students)
  • ignore or disregard any suspected or disclosed child

By observing these standards you acknowledge your responsibility to immediately report any breach of this code to Honolulu Tutoring’s Child Safety Officers.

If you believe a child is at immediate risk of abuse phone 911.

Honolulu Tutoring is a division of Hawaii Education Group LLC, a Native-Hawaiian owned organization. The child safety policy here within includes all businesses under the Hawaii Education Group brand.

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